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Shanghai Rolex Masters tickets
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Ticket purchasing&Dispatching

Ticket purchasing and dispatching


2.1赛票一经售出运营方将不接受任何形式的退换补票要求。请通过赛事运营方指定渠道获取赛票,以盈利为目的的赛票再转让不受法律保护,并存在假票、盗票、旧票(已有入场记录)从而被拒绝入场或驱逐离场的风险。


运营方对于非指定渠道获取的赛票恕难承担保证其有效使用的法律责任。


2.1 As soon as a ticket is sold, Event promoter will not accept any request to refund, change, replace and re-issue it under any circumstance. Tickets shall be obtained through the channel designated by Event promoter. Any transference or resale of tickets for profit purpose will not be protected by laws and ticket purchasers are at the risk of getting counterfeit, stolen or used tickets which result in being refused to enter or expelled from the Venue.

Therefore, the Event promoter shall not take the legal responsibility to guarantee the validity of these tickets mentioned above.


2.2购票费用分为赛票票价和依购票者所选配送、支付方式而形成的快递等中间相关费用(参见每年更新公布的票务信息),上述费用互不包含且均由购票者自理。除赛票票价由运营方收取外,其余费用由运营方代收或购票者直接向相关服务提供方支付。


用外币支付的,适用结算银行的支付当日实际交易汇率计算与人民币价格等值的应付外币金额。


2.2 The payment generated will include the ticket price and the relevant fess such as the ticket purchasing or booking fee and the delivery fee according to the purchasing or booking channel used (see Ticket Information published and updated every year).  The above-mentioned fees are separate and shall be paid by ticket purchasers.  Except the ticket price, which shall be charged by the Event promoter, other fees will be charged by the Event promoter on behalf of the service provider, or ticket purchaser can pay the service provider directly.


In case of payment in foreign currency, the final price in foreign currency shall be equivalent to that in RMB, which shall be converted at the actual transaction exchange rate published by the bank of settlement on the date of payment.


上海劳力士大师赛指定票务渠道:


2.3 The designated ticket purchasing channels for Shanghai Rolex Masters are as follows:


※网络购票:官方票务网站 www.dashisai.cn,天猫店铺:楚烽票务专营店


※电话购票:拨打票务热线4008630020。工作时间周一至周五上午9点至晚上5点。支付方式:现金,信用卡或借记卡。


※Telephone channel: Hotline: +4008630020. Office hours: 9 a.m.–5 p.m., 5 days a week. A payment through cash, credit cards or bank cards is acceptable.


※代理分销商:您可以通过官方网站获取指定官方代理商及其营业信息。


※Agents and distributors channel: The relevant information concerning to the designated official agents and distributors are available on the official website.


2.4网络及电话购票一般在购买成功后10个工作日内安排配送赛票,如果您未能在购买成功后10个工作日内收到赛票,请联系赛事运营方客服。


其他渠道以与代理商或现场约定为准。


因快递原因造成丢单赛事运营方将重新出票。


For the purchase through other channels, tickets will be issued or delivered subject to the agreement with agents or ticket counters in the Venue.


In case that a ticket is lost due to express delivery, it may be re-issued by the Event promoter.


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